What we are, and what we are not
Toronto Chimney is not a contractor. We do not employ technicians, hold trade licences, carry out work, or supervise our partner companies.
You pay us nothing at any point.
What we do not warrant
We take reasonable care to work only with insured, WSIB-covered operators, but we do not warrant the workmanship, conduct, timeliness or pricing of any partner. Any contract for work is between you and that company.
If something goes wrong with work carried out, the company that did it is the first point of contact, and Consumer Protection Ontario is the route for a formal complaint. We would also want to know, at booking@gettorontochimney.com.
Information on this site
The guidance here is general information, not an inspection of your property and not professional advice. Identification from a description or a photograph is unreliable; somebody looking at the system is what establishes what you actually have.
Nothing here is a safety assessment. If anyone has symptoms of carbon monoxide exposure — headache, nausea or dizziness that improves outdoors — leave the building and call the gas utility or the fire service first. A chimney fault that lets combustion gases into a room is not something to diagnose from a web page.
Statements about climate, construction and local conditions describe general patterns in Toronto. Your property may not match the pattern for its state.
Disclaimer page